Crisis Services - Contact List

Resource Contact Info Information
000 Call 000 Available 24 hours, 7 days a week Emergency assistance. Ambulance, Fire, Police
beyond blue Call 1300 22 4636 ​
Online chat
Available 24 hours, 7 days a week Beyond Blue Support Service is available 24/7 for brief confidential counselling. Counsellors will listen and help you find the extra mental health help you need.
byarn Call 13 92 76 Available 24 hours, 7 days a week Confidential one-to-one over the phone yarning opportunity and support for Aboriginal and Torres Str ait Islander people with a trained Lifeline Aboriginal and Torres Strait Islander crisis supporter.
rainbow Call 1800 729 367 ​
Text 0480 017 246
Available 10am - 5pm, everyday
Rainbow Door is a free specialist LGBTIQA+ helpline providing information, support, and referral to all LGBTIQA+ Victorians, their friends and family.
qlife Call 1800 184 527 ​
Online chat
Available 3pm - midnight
QLife provides anonymous and free LGBTIQ+ peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings or relationships.
NOT a crisis service
kids help line Call 1800 55 1800 ​
Online chat
Available 24 hours, 7 days a week Free, confidential 24/7 online and phone counselling service for young people aged 5 to 25.
sexual assault Call 1800 806 292 Crisis line for people located in VIC who have experienced a recent sexual assault or need after-hours support.
suicide call back service Call 1300 659 467 ​
Online chat
Available 24 hours, 7 days a week
Phone and online counselling to people at risk of suicide or affected by suicide.
lifeline Call 13 11 14 ​
Text (SMS) 0477 13 11 14 ​
Online chat
Available 24 hours, 7 days a week
Confidential one-to-one call with a trained Lifeline Crisis Supporter. Provides all Australians experiencing emotional distress with access to crisis support and suicide prevention services.
headspace Website
Calling is the fastest way to connect with a clinician Available 9am-1am AEDT every day 1800 650 890
Feeling stressed or overwhelmed? Headspace is here for you. Talk about what’s on your mind, get information about what help is available and how you can build new coping skills.
Scroll to Top